Privacy Policy

At Flight Journey, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website. By using Flight Journey, you consent to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you use our services. This includes:

• Identification Details:
  • First and Last Name: Your full name as required for bookings.
  • Contact Information: Your email address, phone number, and mailing address for communication and confirmations.
• Payment Information:
  • Billing Details: Information required to process payments, including credit/debit card numbers, cardholder names, and expiration dates.
• Travel Preferences:
  • Specific Requests: Meal preferences, seat selections, and frequent flyer information to tailor your travel experience.

You have the option to withhold certain information; however, please note that this may restrict your ability to utilize some features of Flight Journey, such as making bookings or managing your account.

1.2 Automatic Information

When you visit our site, we automatically gather certain information to enhance your experience. This includes:

• Device Information:
  • IP Address: The unique identifier assigned to your device.
  • Browser Details: The type and version of the web browser you are using.
• Usage Data:
  • Interaction Data: Information about your activities on our website, including pages visited and time spent on each page.

1.3 Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to improve your experience on our site. Cookies are small text files stored on your device that help us remember your preferences and personalize your visit.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website.
• Preference Cookies: Help us remember your preferences and enhance user experience.
• Analytical Cookies: Used to analyze how users interact with our website and improve its functionality.

You can manage your cookie preferences through your browser settings. However, refusing cookies may limit your access to certain features of our site.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

• Booking Management: To process and manage your travel bookings, including sending confirmations and updates.
• Customer Support: To provide assistance and respond to inquiries, ensuring you have the best possible experience.
• Account Management: To maintain and manage your user account and preferences.
• Communication: To notify you about important updates, special promotions, and other information that may be of interest to you.
• Service Improvement: To analyze usage trends and enhance our services and offerings based on user feedback.
• Security Measures: To detect and prevent fraud and ensure the security of our users and the integrity of our services.

3. Sharing Your Information

Your personal information may be shared with the following entities to fulfill our services:

3.1 Service Providers

We collaborate with trusted third-party vendors to perform essential functions on our behalf, including:

• Travel Suppliers: Airlines, hotels, car rental agencies, and other service providers necessary to fulfill your travel requests. Your email address may be shared with these suppliers only when necessary to complete your reservations.
• Payment Processors: Companies that handle credit card transactions securely.
• Customer Service Providers: Vendors that assist with customer support functions.

These third-party service providers are prohibited from using your information for any other purposes beyond what is necessary to perform their services.

3.2 Business Partners

In some cases, we may work with business partners to jointly offer products or services. When you engage with such offerings, your information may be shared with these partners. We encourage you to review their privacy practices as well.

3.3 Legal Authorities

We may disclose your information when required by law, in response to legal requests (e.g., subpoenas), or to protect the rights, property, or safety of Flight Journey, our users, or others.

3.4 Aggregate Data Sharing

We may share anonymized and aggregated information with third parties for analytical purposes, such as understanding user behavior and improving our services. This data does not contain any personally identifiable information.

4. Your Choices and Rights

You have certain rights regarding your personal information, including:

4.1 Accessing Your Information

You can request access to the personal information we hold about you by contacting us at info@Flight Journey.

4.2 Updating or Correcting Your Information

You have the right to update or correct your personal information. You can manage your account preferences and details by logging into your account on Flight Journey.

4.3 Account Closure

If you wish to close your account, you can do so at any time. Please note that some information may be retained in our archives even after account closure for legal or operational purposes.

5. Data Security

At Flight Journey, we are committed to protecting your personal information. We implement a variety of security measures to safeguard your data, including:

• Encryption: Sensitive information transmitted between your device and our servers is encrypted to prevent unauthorized access.
• Secure Servers: We use secure servers to process your personal and payment information.
• Access Control: Access to your information is limited to authorized personnel who require it to perform their job functions.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you use our site at your own risk.

6. Children's Privacy

Flight Journey does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. External Links

Our website may contain links to other websites. Please be aware that these sites have their own privacy policies and practices that we do not control. We encourage you to review the privacy policies of any linked websites to understand how they collect and use your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please reach out to us at info@Flight Journey. We are here to help!

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The date of the most recent revision will be indicated at the top of this policy. Your continued use of Flight Journey following any changes constitutes your acceptance of the updated policy.